Refund Policy


You must bring your order number with you on the day of the flight. Refund requests for cash must be done within 2 weeks of purchase. Outside of the 2 week period, the tickets are not redeemable for cash, only the flight listed on the ticket.  All prices, fees, hours of operation, flight durations and departure locations subject to change without notice

Tickets bought on our website are valid until used unless otherwise stated.



Stratus Helicopters LLC

4765 Airport Rd

Cincinnati OH 45226